1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

Information you provide:

• Name, email address, phone number
• Delivery address (street, area, city, pincode)
• Account password (stored securely, hashed)
• Payment preferences (we do NOT store card details)
• Order history and product preferences

Automatically collected:

• IP address, browser type, device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates via SMS, email, or phone
• Provide customer support and respond to queries
• Personalize your shopping experience
• Improve our products, services, and website
• Prevent fraud and ensure platform security
• Send promotional offers (only if you opt in)

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Delivery partners — to deliver your orders (name, address, phone)
• Payment processors — for secure transaction handling
• Service providers — such as SMS/email gateways and analytics tools
• Legal authorities — when required by law or to protect our rights

4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in between visits
• Remember items in your cart
• Understand how visitors use our site
• Deliver personalized offers

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take security seriously and implement appropriate technical and organizational measures to protect your data:

• Passwords are hashed using modern algorithms (never stored in plain text).
• All traffic between your browser and our servers is encrypted via HTTPS.
• Payment information is processed by PCI-DSS compliant gateways.
• Access to personal data is restricted to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. Use strong passwords and keep your account credentials safe.

6. Your Rights

You have the right to:

• Access — request a copy of your personal data
• Correct — update inaccurate information (via My Account)
• Delete — request deletion of your account and data
• Opt-out — unsubscribe from marketing emails anytime
• Object — restrict certain data processing

To exercise any of these rights, contact us at support.vega2z@gmail.com.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for accounting and legal purposes.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services indicates your acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or concerns, please contact: