1. Acceptance of Terms

By using the VegA2Z platform, you confirm that you are at least 18 years of age (or have permission from a parent/guardian) and legally capable of entering into a binding contract. If you do not agree with any part of these terms, please discontinue use of the platform.

2. Account Registration

To place orders, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Keep your password confidential and not share it with anyone.
• Notify us immediately of any unauthorized use of your account.
• Be responsible for all activity that occurs under your account.

3. Orders and Payments

All orders placed through VegA2Z are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product unavailability or pricing errors.
• Suspicion of fraudulent activity.
• Incomplete or inaccurate delivery information.
• Delivery location outside our serviceable pincodes.

Payments can be made via Cash on Delivery (COD) or online payment methods. All online payments are processed through secure, PCI-compliant gateways.

4. Product Information

We make every effort to display our products — including descriptions, images, weights, and prices — as accurately as possible. However, since our products are natural and perishable:

• Actual weights and appearance may vary slightly from images.
• Colours and sizes may differ based on seasonal availability.
• Prices are subject to change without prior notice.

5. Delivery

Delivery timelines provided on the website are estimates. Actual delivery time may vary due to weather, traffic, or other unforeseen circumstances. Delivery is only available at our active pincodes. Please verify your pincode before placing an order.

Someone must be present at the delivery address to receive the order. If no one is available, the delivery partner may reschedule or return the order.

6. Cancellation

You may cancel your order any time before it is shipped. Once the order is out for delivery, it cannot be cancelled. To cancel, go to My Orders and click the Cancel Order button. Refunds for prepaid orders will be processed within 5-7 business days.

7. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on how to report issues and request refunds.

8. User Conduct

You agree not to:

• Use the platform for any unlawful purpose.
• Attempt to gain unauthorized access to our systems.
• Post or transmit any harmful code, virus, or malware.
• Harass, abuse, or harm our staff or delivery partners.
• Provide false information or impersonate any person.

9. Intellectual Property

All content on this website — including logos, text, graphics, images, and software — is the property of VegA2Z and is protected by applicable intellectual property laws. You may not copy, reproduce, or redistribute any content without our written permission.

10. Limitation of Liability

VegA2Z shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the platform. Our total liability to you for any claim shall not exceed the amount paid by you for the specific order in question.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the platform after such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.

12. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in our operating region.

13. Contact Us

If you have any questions about these Terms & Conditions, please reach out: